We are committed to finest quality of continuing education available.
Any concerns related to course content or instruction can be discussed
with the instructor during a break within the course itself or emailed to
the address listed below.
We at the Center have a zero tolerance for any abuse of power and
authority. We adhere to a clearly defined set of standards and practices
to both prevent such problems from arising and for appropriate response to
We have adopted policies and procedures to properly handle the widest range
of concerns. You can review these documents by downloading the the following
Insight Center Ethical Standards
Insight Center Grievance Procedures
The email address for our grievance committee is:
For complaints related to workshop content, instruction, or
facilities for which a partial or full refund of the workshop
fee will resolve the complainants immediate concerns, the
workshop instructor(s) may authorize a refund at the time of the
complaint. The complainant must then send a letter or email to
the grievance committee expressing their concerns and the
agreements made for their resolution. The workshop instructor(s)
must also send written communication to the grievance committee
describing the complaint, the rationale for its resolution, and,
if appropriate, suggestions for preventing such complaints from
arising in the future.