Insight Center Policies

Privacy Policy

20081216-2031-01268We are concerned about your privacy and the security of personal information you may submit to our website. Any information you give us will be held with the utmost care and security and will not be used in ways you have not consented. The Center does not collect any personal information except when it is specifically and knowingly provided.

We may share aggregate or summary information about visitors to our website for marketing purposes that in no way identifies the personal information provided by any individual. We do not sell, rent, share or release any personal identifying information.

The Insight Center, however, does reserve the right to collaborate with other similarly interested organizations for educational purposes such as public talks, retreats, seminars, classes or other events whose expressed purpose is to further our mission. To accomplish these ends, we may combine our lists with our collaborators and deliver them to a professional mailing house for automated processing.

Refund and Credit Policy

All Insight Center events and products have a satisfaction guarantee.
If you are unsatisfied, contact us and we will do everything possible to make you happy.

For individual events with advance registration, partial refunds will be provided up to 5 business days prior to the start of the event. For multi-day events or events with a multi-module teaching sequence, partial refunds will be provided up to 14 business days prior to the start of the first segment of the event sequence. For guest teacher events, partial refunds may be provided up to 14 days prior to the event. However, if a space for which a refund is requested is filled, a full refund less bank processing fees (5%) will be issued as long as a written request is received (email is fine) prior to the start of the event.

In special cases a partial refund may be provided after the start of an event if warranted.  Each request is considered on its merits. Credits will be honored through the close of the calendar year in which they were issued. For professional trainings, concerns related to quality of instructional content or delivery will be reviewed appropriately.

Professional Standards

We are committed to the finest quality of continuing education available. Any concerns related to course content or instruction can be discussed with the instructor during a break within the course itself or emailed to the address below.

We at the Center have a zero tolerance for any abuse of power and authority. We adhere to a clearly defined set of standards and practices to both prevent such problems from arising and respond appropriately to complaints.

We have adopted policies and procedures to properly handle the widest range of concerns. You can review these documents by downloading the following files:

Ethical Standards

Grievance Procedures

The email address for our grievance committee is:
grievance@insightcenter.org